Helpful information for CycleTrader.com
Shipping Overview - Shipping Times - Shipping Rates - International Orders - Save on Shipping
When you purchase a part, accessory, apparel or other item from a dealer at CycleTrader.com Parts & Accessories, you pay immediately, online. Included in your payment is a fee for shipping set by the dealer selling the item.
Shipping times are not guaranteed and the actual performance varies by dealer.
Should you have any questions or special requests about your shipment, please contact your dealer directly.
Shipping charges and options vary according to the product being purchased.
Placing Orders from Outside the United States
Marketplace orders can be placed from the United States (including U.S. protectorates) and Canada. However, some dealers in our network choose not to ship outside of the U.S. If an order is somehow placed to such a dealer, it will likely be refunded by the dealer who will likely contact you directly.
If a buyer wants to save on shipping costs, they can see if they can pick-up the item from the dealer directly. Many dealers provide this option for buyers. Look for "Shipping or Pick-Up?" options within your orders in the Shopping Cart.
Our business hours are Monday to Friday from 9:00 A.M. to 6:00 P.M. Eastern Time
Use our online form to reach customer service by email.
Email UsUse our toll free number to speak to a customer service representative.
Call Us